What our customers say

Customer reviews

• 5 out of 5 stars

  Our furnace quit on one of the coldest nights of the year. Sutton answered the phone at 9pm, had a tech out first thing in the morning, and had us warm again in under an hour. Honest price, no scare tactics.

• 5 out of 5 stars

  They took the time to actually measure the house instead of guessing at the size. The new AC is quieter than the old one, the install work is spotless, and the final price matched the quote exactly.

• 5 out of 5 stars

  Old furnace was 22 years old and limping. Sutton gave us a repair number and a replacement number and let us choose, no pressure. The new system went in in a single day and the crew cleaned up everything.

• 5 out of 5 stars

  I have used them for two years of spring and fall tune-ups. They text before arriving, show me photos of what they checked, and they caught a cracked capacitor before it left us without cooling.

• 5 out of 5 stars

  Not many companies still know boilers. Sutton found a bad circulator pump that two other companies missed, replaced it same visit, and the radiators finally heat evenly again.

• 5 out of 5 stars

  We wanted a heat pump paired with our furnace and they explained the dual-fuel setup in plain English. Install was clean, and our winter gas bill dropped noticeably.

• 5 out of 5 stars

  Water heater let go on a Saturday. They had a new tank installed and hauled the old one away the same day. Fair pricing and genuinely nice people to deal with.

• 5 out of 5 stars

  We put our two rental properties on their maintenance plan. Zero emergency calls since. That alone is worth it, and their reporting makes it easy to plan replacements.

• 5 out of 5 stars

  They found the actual refrigerant leak instead of just topping it off like the last company did. Straightforward, professional, and they stand behind the work.